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☎ (678) 619-1218

stop dealing with slow
unreliable technology!

Talk to a real engineer and get clear answers in minutes.

We’ll help you figure out exactly what you need - whether it’s ongoing support or a one-time project.

15+

Years Local

349

Happy Clients

75

5-Star Reviews

Stop waiting hours (or days) for IT support
No more surprise invoices or hidden costs - one flat monthly fee
Get issues resolved the same day - not “we’ll look into it”
Replace patchwork IT vendors with a true technology partner
Just like an internal IT team - we don't charge extra for projects

★★★★★

5-Star rated

Trusted by businesses across Atlanta, Marietta, Alpharetta and surrounding Metro Atlanta areas

See If We're the Right IT Partner for Your Business

Your info is private. We never sell or share your data, or harass you with multiple calls and emails. Opt-Out anytime!

What Our Clients Say

Real Reviews from Real Atlanta Businesses

5-star rated on Google by businesses across Alpharetta, Marietta & Atlanta

★★★★★

"AlphaCIS responded within minutes on a Friday afternoon and had us back up within the hour. Our previous IT company would have taken days. Complete night and day difference."

Michael H.

Distribution company · Alpharetta, GA

★★★★★

"We had a ransomware incident and they had everything recovered in under 4 hours. The flat-rate plan meant no surprise bill on top of the stress. They genuinely saved our business."

Sarah B.

Accounting firm · Roswell, GA

★★★★★

"Finally an IT company that speaks plain English. The fact that our monthly cost never changes no matter how many issues we have makes budgeting so much easier. Highly recommend."

Tom R.

Logistics company · Johns Creek, GA

DC

Donald Cobb

2 reviews

★★★★★ a year ago

Before AlphaCIS, IT issues were a daily struggle for us. They stepped in, cleaned up our systems, and set up better security. Now, everything runs smoothly, and I can focus on my business instead of troubleshooting problems.

HC

Harold Torres

Local Guide · 14 reviews

★★★★★ Edited 2 months ago

Alpha you guys are the best I have a problem with my system over the weekend, and they work with me Saturday and Sunday they did not leave until everything was fix

MM

Moises Messiah

2 reviews

★★★★★ a year ago

I don't usually leave reviews, but AlphaCIS deserves one. They helped us migrate our entire operation to the cloud without a single hiccup. The transition was seamless, and they made sure we were comfortable with everything before wrapping up. The new system they set up has made remote work so much easier for our team.

★★★★★

"AlphaCIS responded within minutes on a Friday afternoon and had us back up within the hour. Our previous IT company would have taken days. Complete night and day difference."

Michael K.

Michael H.

Distribution company · Alpharetta, GA

★★★★★

"We had a ransomware incident and they had everything recovered in under 4 hours. The flat-rate plan meant no surprise bill on top of the stress. They genuinely saved our business."

Sarah L.

Sarah B.

Accounting firm · Roswell, GA

★★★★★

"Finally an IT company that speaks plain English. The fact that our monthly cost never changes no matter how many issues we have makes budgeting so much easier. Highly recommend."

Tom R.

Logistics company · Johns Creek, GA

★★★★★

"AlphaCIS responded within minutes on a Friday afternoon and had us back up within the hour. Our previous IT company would have taken days. Complete night and day difference."

Michael K.

Michael H.

Distribution company · Alpharetta, GA

★★★★★

"We had a ransomware incident and they had everything recovered in under 4 hours. The flat-rate plan meant no surprise bill on top of the stress. They genuinely saved our business."

Sarah L.

Sarah B.

Accounting firm · Roswell, GA

★★★★★

"Finally an IT company that speaks plain English. The fact that our monthly cost never changes no matter how many issues we have makes budgeting so much easier. Highly recommend."

Tom R.

Logistics company · Johns Creek, GA

★★★★★ a year ago

Tom R.

Donald Cobb

2 reviews

★★★★★ Edited 2 months ago

Alpha you guys are the best I have a problem with my system over the weekend, and they work with me Saturday and Sunday they did not leave until everything was fix

Tom R.

Harold Torres

Local Guide · 14 reviews

★★★★★ a year ago

Tom R.

Moises Messiah

2 reviews

🏆

16+ Yrs

In business

⭐

5 Star

Google rating

⚡

Same Day

On-site response

🔒

24 / 7 / 365

System monitoring

📍

Local

Metro Atlanta Team

What we do

Everything Your Business Needs. One Flat Monthly Rate.

No more juggling vendors or surprise invoices. AlphaCIS handles your entire technology environment under one predictable plan.

🖥️

24/7 Helpdesk Support

Real engineers available around the clock by phone, email, or text. Fast response times and emergency support always available.

🔒

Cybersecurity

24/7/365 Security Operations Center, endpoint protection, email security, and advanced threat monitoring to keep your business safe.

🌐

Network Infrastructure

Fast, reliable networking for your office. We design, install, and monitor your entire network — switches, cabling, and wireless
.

☁️

Cloud & Microsoft 365

Full management and protection of Microsoft 365, Azure, Google Workspace, and other cloud SaaS platforms your business depends on.

🛠️

Projects — Included

On the Complete Care plan, all IT projects are included in your monthly fee. New office setups, server upgrades, rollouts — no extra invoices.

💡

IT Cost Reduction

We audit your licenses, ISP contracts, and VoIP services to eliminate waste. Our clients typically save thousands annually through our vendor partnerships.

BACKUP & DISASTER RECOVERY

We protect your business from data loss and downtime with secure, monitored backups and rapid recovery solutions - so you can stay up and running no matter what happens.

IT STRATEGY & VCIO

We help you plan, budget, and align your technology with your business goals through ongoing guidance, strategic planning, and expert vendor management.

The AlphaCIS difference

Why We're Not Like Other MSPs

Most MSPs charge a monthly fee for support - then bill extra for every project.

→New server? Extra.
→Office move? Extra.
→Microsoft 365 rollout? Extra.

Those costs add up fast.

At AlphaCIS, everything is included.
One predictable monthly rate - no surprise invoices, no project fees.

01 Local Engineers. Fast Response.

Based in Atlanta - when you need on-site help, we’re there same day.

02 Problems Fixed Before They Disrupt You

We monitor your systems 24/7 and resolve issues before you notice them not after they've already cost you productivity.

03 Clear Answers. No Runaround.

Talk directly to engineers who explain things clearly - no jargon, no bouncing around.

04 We save you money on day one

Through our ISP and VoIP vendor partnerships, we pass on significant discounts that often offset the cost of our services.

01 We're local — we actually show up

Our engineers are in the Atlanta metro. Same-day on-site visits when you need a physical presence — not a remote ticket that takes a week.

01 We're local — we actually show up

Our engineers are in the Atlanta metro. Same-day on-site visits when you need a physical presence — not a remote ticket that takes a week.

We're local — we actually show up

Our engineers are in the Atlanta metro. Same-day on-site visits when you need a physical presence — not a remote ticket that takes a week.

Proactive, not reactive

We monitor your systems 24/7 and resolve issues before you notice them — not after they've already cost you productivity.

Plain English — no tech jargon

We explain what's wrong and what we're doing in language that makes sense. No upsells, no confusion, no runaround.

We save you money on day one

Through our ISP and VoIP vendor partnerships, we pass on significant discounts that often offset the entire cost of our service.

The Complete Plan

One flat fee. Everything covered. No asterisks, no fine print — just total peace of mind for your business technology.

♾️

Unlimited projects included

Server migrations, new office setups, software rollouts — all included. No project invoices, ever.

📈

Your price never increases

The rate you start at is the rate you keep. No annual price hikes, no renegotiations, no surprises.

🧾

100% predictable budgeting

One line item in your budget every month. Finance teams love us — you'll always know exactly what IT costs.

🛡️

Unlimited support — truly unlimited

No ticket limits, no support hours caps. Call, email, or text as much as you need. Your bill won't change.

🤝

Single point of contact

One number, one team, one relationship. We manage everything — you never get bounced between vendors.

The Complete Plan

Our Complete Care plan is the only plan in the Atlanta market where unlimited projects are included — not sold separately.

♾️

One flat monthly fee

projects, helpdesk, monitoring, all in

📈

Your price never increases

The rate you start at is the rate you keep. No annual price hikes, no renegotiations, no surprises.

🧾

100% predictable budgeting

One line item in your budget every month. Finance teams love us — you'll always know exactly what IT costs.

🛡️

Unlimited support — truly unlimited

No ticket limits, no support hours caps. Call, email, or text as much as you need. Your bill won't change.

🤝

Single point of contact

One number, one team, one relationship. We manage everything — you never get bounced between vendors.

One number, one team, one relationship. We manage everything - you never get bounced between vendors.

The Complete Plan

One flat fee. Everything covered. No asterisks, no fine print — just total peace of mind for your business technology.

♾️

Unlimited projects included

Server migrations, new office setups, software rollouts — all included. No project invoices, ever.

📈

Your price never increases

The rate you start at is the rate you keep. No annual price hikes, no renegotiations, no surprises.

🧾

100% predictable budgeting

One line item in your budget every month. Finance teams love us — you'll always know exactly what IT costs.

🛡️

Unlimited support — truly unlimited

No ticket limits, no support hours caps. Call, email, or text as much as you need. Your bill won't change.

🤝

Single point of contact

One number, one team, one relationship. We manage everything — you never get bounced between vendors.

The Complete Plan

One flat fee. Everything covered. No asterisks, no fine print — just total peace of mind for your business technology.

♾️

Unlimited projects included

Server migrations, new office setups, software rollouts — all included. No project invoices, ever.

📈

Your price never increases

The rate you start at is the rate you keep. No annual price hikes, no renegotiations, no surprises.

🧾

100% predictable budgeting

One line item in your budget every month. Finance teams love us — you'll always know exactly what IT costs.

🛡️

Unlimited support — truly unlimited

No ticket limits, no support hours caps. Call, email, or text as much as you need. Your bill won't change.

🤝

Single point of contact

One number, one team, one relationship. We manage everything — you never get bounced between vendors.

What Clients Are Looking For

What Great Managed IT Support Should Deliver

At the end of the day our customers expect the following...

Need More Than just
Quick Fixes

SMB clients typically need guiding in figuring out what services would best support their business.

Lower IT
Overhead

Everyone is looking to save money, SMBs typically have many underutilized licenses or other expenses that need to be reviewed and overhauled.

Peace Of
Mind

Knowing you have a trusted partner to monitor your systems, ensure proper backups, and protect against cyber attacks can greatly enhance your peace of mind, helping you sleep soundly at night.

Fast Resolution To
Problems

Problems are bound to arise, but how quickly are they handled is what makes all the difference.

Plans & options

Choose the Plan That Fits Your Business

All plans include a predictable price calculated per user and per device. Contact us for a custom quote tailored to your organization.

Elite Care

Reliable IT Support Without the Project Commitment

All the essentials to keep your business running smoothly, with predictable monthly pricing.

Complete Care

Most Popular

Your Fully Outsourced IT Department - Unlimited Projects Included

Everything in Elite Care, plus unlimited IT projects and on-site support for one flat monthly fee.

Co-Managed IT

Extend Your IT Team - Fill the Gaps Without Hiring More Staff

Already have internal IT? We plug in alongside your team to provide the tools, security, and expertise they don’t have in-house.

What's included

✓ Unlimited remote helpdesk support

✓ 24/7/365 intelligent system monitoring

✓ Endpoint protection (AV/AM)

✓ Email security & advanced threat protection

✓ Microsoft 365 & cloud SaaS protection

✓ SIEM — 24/7/365 Security Operations Center

✓ Patch management & whitelisting

✓ Security awareness training

✓ Virtual CTO consultation

✓ Written SLA with response guarantees

✓ Documentation & PSA portal

✓ On-site support at discounted hourly rate

✓ Projects at discounted hourly rate

Everything in Elite Care, plus

★ Unlimited projects included— migrations, setups, rollouts & more

★ Unlimited on-site support included

★ SOC active response & remediation included

★Predictable price — calculated per user & device

✓ Unlimited remote helpdesk support

✓ 24/7/365 Security Operations Center (SIEM + SOC)

✓ Endpoint protection (AV/AM)

✓ Email security & advanced threat protection

✓ Microsoft 365 & cloud SaaS protection

✓ Security awareness training

✓ Virtual CTO consultation

Note: Projects exclude cabling, telephony, internet provisioning, physical security, and 3rd-party vendor fees.

Designed for organizations with an IT team

✓ Enterprise-grade RMM toolset for your team

✓ 24/7/365 intelligent system monitoring

✓ Endpoint protection (AV/AM)

✓ Email security & advanced threat protection

✓ Microsoft 365 & cloud SaaS protection

✓ Patch management & whitelisting

✓ Security awareness training

✓ Virtual CTO consultation

✓ Specialist escalation when your team needs backup

✓ Documentation & PSA portal access

✓ On-site & projects at discounted hourly rate

Elite Care

All plans include a predictable price calculated per user and per device. Contact us for a custom quote tailored to your organization.

📊 Predictable pricing per user & per device

What's included

✓ Unlimited remote helpdesk support

✓ 24/7/365 intelligent system monitoring

✓ Endpoint protection (AV/AM)

✓ Email security & advanced threat protection

✓ Microsoft 365 & cloud SaaS protection

✓ SIEM — 24/7/365 Security Operations Center

✓ Patch management & whitelisting

✓ Security awareness training

✓ Virtual CTO consultation

✓ Written SLA with response guarantees

✓ Documentation & PSA portal

✓ On-site support at discounted hourly rate

✓ Projects at discounted hourly rate

Complete Care

Most Popular

Your fully outsourced IT department — helpdesk, monitoring, on-site support, SOC, AND unlimited projects. Everything in one flat monthly fee.

📊 Predictable pricing per user & per device

Everything in Elite Care, plus

★ Unlimited projects included— migrations, setups, rollouts & more

★ Unlimited on-site support included

★ SOC active response & remediation included

★Predictable price — calculated per user & device

✓ Unlimited remote helpdesk support

✓ 24/7/365 Security Operations Center (SIEM + SOC)

✓ Endpoint protection (AV/AM)

✓ Email security & advanced threat protection

✓ Microsoft 365 & cloud SaaS protection

✓ Security awareness training

✓ Virtual CTO consultation

Note: Projects exclude cabling, telephony, internet provisioning, physical security, and 3rd-party vendor fees.

Co-Managed IT

Already have an internal IT team? We plug in alongside them — providing enterprise tools, cybersecurity, and specialist backup they don't have in-house.

📊 Predictable pricing per user & per device Contact us for a custom quote

Designed for organizations with an IT team

✓ Enterprise-grade RMM toolset for your team

✓ 24/7/365 intelligent system monitoring

✓ Endpoint protection (AV/AM)

✓ Email security & advanced threat protection

✓ Microsoft 365 & cloud SaaS protection

✓ Patch management & whitelisting

✓ Security awareness training

✓ Virtual CTO consultation

✓ Specialist escalation when your team needs backup

✓ Documentation & PSA portal access

✓ On-site & projects at discounted hourly rate

tALK TO A REAL IT ENGINEER.

GET STRAIGHT ANSWERS.

We’ll review your setup, answer your questions, and help you figure out exactly what you need, whether it’s ongoing support or just a one-time project.